KBSA & Robert Charles Kitchens.

Following is a short list of the benefits when buying a kitchen from a KBSA member:


1. Consumers who buy from a KBSA member are entitled to KBSA ConsumerCare.

2. The KBSA logo with its distinctive tick should reassure consumers that they are dealing with a reputable and reliable company.

3. All KBSA retailers have to have been trading solvently for over 2 years. This ensures that they are not a "fly by night" company.

4. KBSA retailers are continuously vetted by Association Officers to ensure they continue to uphold the high standards of the Association.

5. All KBSA retailers have their own showrooms with permanently fitted displays, so that consumers can personally check and see the quality of the kitchens they are buying.

6. KBSA retailers will be able to supply all the products that they have on display.

7. All KBSA retailers offer a design and installation service. All retailers will take full legal responsibility for all the work involved in the contract, including the fitting of units, plumbing (gas and water) and electrics.

8. KBSA members will only ask for a 25% deposit once a kitchen plan has been agreed. Many retailers will ask for more, and some can even ask for the full amount - if this should happen walk away!

9. The KBSA offers an conciliation and adjudication service which can deal with customer complaints against a retailer.


10. When buying from a KBSA member consumers can rest assured that they are buying from the best. Does such expertise cost more? The answer is no. In test after test, when kitchens of comparable quality have been checked, those from KBSA members do not cost any more, and because of their superior design skills, can sometimes cost less than similar kitchens